Confirm your Nintendo Switch Online membership is still active.If you bought your game through Steam, check this Steam Support page for some extra connection help.Make sure you have an active subscription to EA Play for PC.Check on Twitter to stay updated on the server status of games.
Confirm your EA Play for Xbox membership is still active.Make sure you have an Xbox Live Gold account to play online.Keep an eye on for updates on Xbox Live services.Confirm your EA Play for PlayStation membership is still active.You need an active PlayStation Plus subscription to play online.Check for info on the PlayStation™ Network.If your game doesn’t have a server status icon, you can check out Xbox Live, PlayStation™ Network, or Nintendo for server status information. My game doesn’t have a server status icon This could be downtime due to maintenance, or an issue on our end.Ĭheck on Twitter to find out what’s happening, and to get real-time updates when servers are down. If the server icon is red and says “down”, the server is offline. In this case, you can check for common account issues to troubleshoot your connection. If the server icon for your platform is green and says “up”, the server is online. Check the server icon and the live Twitter feed for updates.Select your game from the search results.On the EA Help homepage, type the title of your game or product into the search bar.You can check the server status of many of our games right here on EA Help. Having problems playing online? See if these issues are keeping you from playing online, or if you’ll need to contact us to get back in your game.
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